Refund policy

Your satisfaction means a lot to us. We do our best to ensure every order arrives in perfect condition. If your order arrives damaged or you're not completely satisfied, please reach out to us directly on 0432 233 734 or email hello@cabbagetreecoffee.com.au

How Returns Work

If your return is approved, please note return sent without prior approval will not be accepted.

All returns should be sent to:
Cabbage Tree Coffee

PO BOX 2102

GRACEVILLE EAST QLD 4075

For any questions about returns, don’t hesitate to contact us at hello@cabbagetreecoffee.com.au

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If your item is faulty, damaged, or incorrect, contact us right away so we can make things right.

Refund Process

Once we receive and inspect your return, we’ll let you know whether your refund has been approved. If approved, a refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may take additional time to process and post the refund.